Trading Insights from SEBI Registered RESEARCH ANALYST AISHANI DHAWAN (INH000020703)

A. Vision and Mission

Vision: Invest with knowledge and safety.

Mission: Every investor should be able to choose the right investment products for their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.

B. Business Transacted by the Research Analyst

• Publish research reports based on the RA’s research activities.
• Provide independent, unbiased views and recommendations on securities, disclosing financial interests in recommended securities.
• Base recommendations on analysis of publicly available information and known observations.
• Conduct an audit annually.
• Ensure all advertisements adhere to the Advertisement Code for Research Analysts.
• Maintain records of all interactions on research services with clients and prospective clients (before onboarding).

C. Services Provided to Investors (no indicative timelines)

Onboarding: Share the terms and conditions of the research service and complete KYC of fee-paying clients.

Disclosure and Conduct:

• Disclose all material information for informed decisions, including business activity, disciplinary history, terms and conditions, associates, risks and conflicts of interest.
• Disclose the extent of use of AI tools in providing research services.
• When distributing third-party research, disclose that provider’s material conflicts of interest or give a web address to the disclosures.
• Disclose any conflict between research services and the RA’s other activities.
• Distribute reports and recommendations to all clients without discrimination, and keep reports confidential until public.
• Respect clients’ data privacy and confidential information, sharing it only to meet legal obligations or with the client’s specific consent.
• Disclose service timelines and adhere to them.
• Give clear guidance and adequate caution when recommending complex and high-risk products.
• Treat all clients with honesty and integrity.

D. Grievance Redressal

1. Approach the Research Analyst first, who will strive to resolve it immediately and within 21 days of receipt.
2. If unresolved, file on SCORES 2.0 (https://scores.sebi.gov.in) or email the designated RAASB email ID. Review is two-level: first by RAASB, then by SEBI.
3. If still dissatisfied, file on the SMARTODR platform for online conciliation or arbitration.
4. Physical complaints can be sent to: Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan, Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051.

E. Rights of Investors

• Privacy and confidentiality.
• Transparent practices and fair, equitable treatment.
• Adequate information, including initial and continuing disclosures and all statutory and regulatory disclosures.
• Fair and true advertisement.
• Awareness of service parameters, turnaround times and timelines for each service.
• Be heard, with satisfactory and timely grievance redressal.
• Exit a product or service per the agreed terms.
• Clear guidance and caution notice for complex and high-risk products.
• Access to services in a suitable manner for vulnerable consumers, including the differently abled.
• Provide feedback on products and services used.
• Protection against coercive, unfair and one-sided clauses in financial agreements.

F. Responsibilities of Investors

Do’s:

• Deal only with a SEBI registered Research Analyst; verify the valid registration certificate and registration number on the SEBI website list (https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmld=14).
• Read the disclosures in research reports before investing, and check your RA’s recommendation before buying, selling or applying in a public offer.
• Ask questions and seek clarification before acting, especially on complex and high-risk products.
• Pay only through banking channels, keep signed receipts, and use RAASB’s Centralized Fee Collection Mechanism (CeFCoM) if the RA has opted in (fee-paying clients only).
• Remember you may stop the service per the agreed terms, give feedback, and are not bound by any clause that contravenes regulations.
• Inform SEBI about any RA offering assured or guaranteed returns.

Don’ts:

• Do not give funds for investment to the Research Analyst.
• Do not fall for luring advertisements or market rumors.
• Do not be attracted by limited-period discounts, incentives or gifts.
• Do not share login credentials or passwords of your trading, demat or bank accounts.